Delifrance Grilled Chicken Set Meal

My colleagues and I went to have our lunch at Delifrance today. Before we left, we commented on their food and service such as

1. the food is not appealing

2. the chicken is hard and not tender

3. the fries had been cooked for a long time, very soft

4. the carrot is very hard

5. the cake tastes weird

and lastly....

6. the waitress kept on forgetting our orders